This Privacy and Cookies Policy is intended to explain how LUXURYROCKS, LDA collects, stores and processes your personal data and others that may be collected for statistical analysis purposes.
LUXURYROCKS, LDA headquartered at Estrada Nacional 205, nº 924, 4750-888 Barcelos, Portugal, NIF 515371408 is responsible for the website https://lxrocks.pt/, undertakes to guarantee the privacy and protection of personal data of customers and visitors, following all legal and regulatory rules in force.
LUXURYROCKS, LDA reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers’ personal data are processed or in legal terms. At LUXURYROCKS, LDA, the most recent and current version of the Privacy and Cookies Policy will be displayed, and it is advisable to check it periodically, to check for any updates or changes.

GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between LUXURYROCKS, LDA and its customers. It also aims to demonstrate transparency in the processing of data collected and to inform all customers of their rights and how they can exercise them, as holders of personal data.

LEGAL BASE
LUXURYROCKS, LDA is committed to strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection – RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”

DATA PROTECTION
We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.
As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.

THE DATA THAT IS COLLECTED
I. Contact form
LUXURYROCKS, LDA may request personal data in the contact forms,
namely, the name, e-mail, contact, company and other information that the visitor provides us.
II. Navigation
Data related to navigation on the website are also always collected. Examples of this type of data are device and browser information (browser), network information and IP address.

PURPOSE FOR WHICH THE DATA COLLECTED
Personal data are collected and processed in order to fulfill the purposes indicated below:
• Customer support: clarification of doubts or any other issue requested by the customer;

WHEN DO WE COLLECT DATA?
Data is collected when completing the contact form or while browsing the website.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with LUXURYROCKS, LDA, by submitting a request sent to the following address: luxuryrocks@gmail.com. The customer can also file a complaint with the National Commission for Data Protection (CNPD).

DATA RETENTION
LUXURYROCKS, LDA is obliged to retain information for tax and audit purposes in accordance with the law in force.
LUXURYROCKS, LDA keeps your data until the customer requests that they be deleted from the database.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to luxuryrocks@gmail.com.
At the request of the customer, LUXURYROCKS, LDA may change certain customer data associated with registered orders.

DATA SHARING
LUXURYROCKS, LDA does not transfer or sell any type of personal data to another entity. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of LUXURYROCKS, LDA.
LUXURYROCKS, LDA may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that so require or when certain actions violate the Terms and Conditions of the business.

COOKIES
LUXURYROCKS, LDA uses cookies on the website. The cookies used do not collect information that identifies the visitor, but about how he interacts with the store’s website. The data collected is used for statistical purposes, providing and improving the service and user experience.

WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.
For any other question related to the protection of your personal data or about the cookies used, you can contact us at the following address: luxuryrocks@gmail.com.